Free standard shipping on orders over $100
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Enhance your soundproofing shopping with our Premium Acoustic Gift Wrap Service 🌟.
Ideal for any celebratory occasion, from studio inaugurations to housewarmings, or just as a thoughtful gesture for an audiophile friend. Each item is beautifully wrapped in premium, Arrowzoom Bag that not only boasts a chic appearance but also safeguards the contents.
Choose this service at checkout to elevate your gift to standout status. 🎉
Note: This service is available for all soundproofing panels, door kits, and accessories. However, due to size limitations, items that are excessively bulky or large cannot be gift-wrapped. Please check product details for eligibility.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly fairly:
Purchase over $100 USD or more to get FREE Shipping.
| Order | Tracking | Processing | Shipping |
| Normal | Yes | 1-2 days | 1-2 weeks |
| Express | Yes | 1-2 days | 1 week or less |
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